Customer communication management is an integral part of digital transformation. traditional systems provide capabilities that are siloed and does not have an integrated reusable solution. heavy reliance on it often negates the competitive advantage due to time taken to effect changes that are critical to businesses.
Commuserve is a fully customizable digital servicing framework and a communication fabric with unique set of technologies brought together to serve the needs of all types of communications.
commuserve, has three integral modules for managing communications. they are intake, manage and serve.